Questions & answers

Are your condoms as safe as other brands?

They are just as safe and funny too.

Why can’t I pay by cheque?

Sorry, we no longer accept payment by cheque.

Can I print on the whole surface? What is the printing surface?

Yes, the whole surface is printable.

Can I collect the condoms from you or from a pick-up point?

Home delivery is the most popular choice among our customers. However, you can find our products in many gift shops.

How will I know the expiry date of the condoms?

The expiry date is shown on the back of every condom.

What are the packaging dimensions?

6X6 cm.

Do you deliver to Europe or abroad?

Yes, please see our Terms & Conditions for details.

Can I pay for the order on delivery?

No, payment must be made before your order can be dispatched.

Do the condoms come in different sizes?

No, our condoms are a standard size according to European norms. For more details, please see our quality charter.

Can I change my delivery address?

When you place your order, you can specify a delivery address that is different from the billing address. If you want your order sent to a different address from your own on a single occasion or as a temporary arrangement, you can send us an email to let us know, making sure you include your name and the order number.

How can I set up a working relationship between my company and yours?

Please get in touch by email with details of your request.

What if I have a latex allergy?

We’re sorry, at the moment we only supply 100% latex condoms.

What is the minimum quantity for customised condoms?

The minimum quantity is 6 condoms.

Do you have shops in the UK?

There are several shops selling our products.

Can I change the quantity of an order once I’ve placed and paid for it?

We can change your order, subject to certain conditions. Please contact us.

Why has my visual not been passed for printing?

This could be because the subject would cause a printing problem (an out of focus photo, for example), because you are trying to use a copyrighted image, or because we have noticed a typo.

I’m not happy with my order; can I get a refund?

Yes, please see our Terms and Conditions for details.

Can I get the condom printed on both sides?

No, printing can only be done on one side. The other side needs to be kept free for legal information and usage instructions.

What testing do your condoms undergo?

Our condoms are in compliance with the standards of POILAIS, one of France’s biggest condom manufacturers, and meet all current European standards. For more information, please see our quality charter.

I want to sell your condoms; do I need to provide usage instructions with them?

Yes.

Can I change the visual I chose when I placed my order?

If the order has already been placed, please contact us by email.

Can I print in white?

Just like an office printer, we can’t print white.

Can I offer your products for sale on my site?

Please get in touch via email with details of your request.

Does the printing affect the quality of the condoms?

The condoms are not affected or weakened in any way by the printing process.

What do I need to do before confirming my visual?

Check your visual and the spelling of any text before confirming.

Can I become a reseller?

Please get in touch by email with details of your request.

I’d like to place a bulk order; what are your prices?

Please contact us by email, specifying exact quantities and timeframes, so that we can give you a precise answer.

How long does delivery take?

Between 2 and 7 days, depending on the delivery method selected.